If your home is unsecured, someone can't get out, or the door could fall — that's an emergency. Everything else we'll happily schedule.
Spring snapped or opener died with your car behind the door before work or a flight.
Your garage — and often your house — is unsecured. We'll get it closed and locked tonight.
A bound or tilted door can fall. Keep everyone clear — this one jumps the queue.
We board up, secure, and document damage for your insurance claim, then quote the repair.
Every job gets the same rule: a written quote you approve before work begins, whatever the hour. You'll never discover a surprise on the invoice.
It depends on where you are and where our trucks are, but emergencies go to the front of the line. Being based in Katy means most emergency calls in Katy, Cinco Ranch, and Fulshear see a tech within hours — often much sooner.
Usually — our trucks carry springs, cables, rollers, and common opener parts. When a custom part is needed, we secure the door and your home that night, then return to finish as soon as the part lands.