About us

The neighbors you call about the door.

Katy Garage Door is a local, licensed and insured team based on Nelson Way — fixing, replacing, and installing garage doors across Katy & West Houston, around the clock.

Why we started

Garage door service has a reputation problem: mystery pricing, scare tactics, and "techs" who show up mainly to sell you a new door. We started Katy Garage Door to be the opposite — a company you'd recommend to your own parents.

That means a written quote before any work begins, techs who explain what they're seeing in plain English, and repairs we stand behind in writing. It means answering at 2 AM when your door is stuck open, because that's when it matters.

We live here too — our trucks run the same streets in Katy, Cinco Ranch, and Fulshear that you do. When your door moves like it should, quietly and safely, that's the whole job.

The Katy Garage Door team beside their service truck
The folks who show up ↑
How we work

Four rules on every truck.

01

Show up when we said

Your time matters. If a job runs long, you hear from us before the window closes — not after.

02

Quote before we touch

A written scope and price, approved by you, before a single bolt turns. Every time.

03

Fix it like it's ours

Quality parts, balanced doors, aligned sensors — and no upsell for hardware you don't need.

04

Leave it cleaner

Old parts, packaging, and the old door if we replaced it — gone when we pull out of the driveway.

Credentials, in writing

Licensed & insured — documentation available on request
Background-checked, factory-trained technicians
Warranty on parts & labor with every job
All major brands: LiftMaster, Chamberlain, Genie, Clopay, Amarr, Wayne Dalton, CHI

Where you'll find us

Katy Garage Door
26077 Nelson Way, Building 12, Suite 1203
Katy, TX 77494
Hours: Open 24/7 — emergencies included
Email: info@katygaragedoor.org
Katy Cinco Ranch Fulshear Richmond Cypress Sugar Land West Houston

Put us to the test.

One visit and you'll know why your neighbors keep our email saved.